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A tag without a receiver: Universal Analytics has counted nothing since 1 July 2023.

Many sites still send to Universal Analytics - to an address Google closed on 1 July 2023. The numbers in the old report are frozen, the new ones arrive nowhere. Here is how to recognise it, and how to migrate.

Updated: 22 August 2026

How to recognise it

Your site's source contains a tracking ID. If it starts with UA- and there is none with G-, the site sends only to Universal Analytics - since 1 July 2023, to no one. analytics.js as a script source is a UA marker too.

What GA4 does differently

GA4 counts events, not sessions: page view, click, form, purchase - everything is an event with parameters. That is more flexible but empty without setup: goals that map your business have to be defined. A GA4 without business events is a counter, not a steering instrument.

How to migrate cleanly

  • Create a GA4 property, set up a data stream for the website.
  • Embed the tag via Tag Manager - not directly in the source - with Consent Mode v2 in front.
  • Define the three to five events that count for your business: inquiry, booking, purchase, call.
  • Remove old UA snippets. A tag without a receiver costs load time and creates confusion.
  • Export historical UA data if you need it - Google has discontinued access to old reports.

Common questions

  • Can I compare old UA data with GA4?
    Only to a degree. Sessions and events are counted differently; comparisons across the cut-over date are approximations. A clean restart with the events that count today makes more sense.
  • Is GA4 enough as a dashboard?
    For web data, yes. For the number that counts in the end - margin, occupancy, completion - you need operations data next to it. That is the step from analytics to a dashboard.

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